Small businesses rejoiced when remote tech support became available. It meant the end of lugging your systems to an IT support company. It put a stop to on-site technician calls. It made IT support as easy as sitting in front of your computer and following directions. Remote tech support changed...
Three Tips to Help Keep Small Business IT Support Costs Down The cost of doing business includes IT support. Small business grapples with containing these types of costs without sacrificing productivity or falling behind competitors' technology. This can be a particular challenge if you're a new...
Approach paying for technical support services like you do your annual health check ups Maintaining the health of your technology is much like maintaining your personal health, you need to spend a little on preventative medicine and have a bit tucked away for the occasional trip to the ER with a...
The three fundamentals of IT Planning When you’re running a small to mid-size business, you’re not just the CEO, too often you’re also the CFO, CMO and janitor. Without IT support, you can add IT planner to your resume because without the help of a solid information technology strategy,...
Business network security fundamental #1: installing anti-virus software isn't enough to keep your network safe We all know that anti-virus software is business network security critical. But did you know anti-virus software isn't an "install it and forget it" security measure? Once the software...
From an IT consulting company’s perspective there are three levels of businesses. The level is determined by the number of computer users (employees) the business has. A company’s need for an IT consulting company grows proportionately with its number of computer users. Depending on the size...
