If you’re experiencing an IT emergency, need fast outsourced IT support and want to speak to an Invision representative immediately, please call us at 913.962.6674. If you’re being proactive and getting an outsourced IT support firm in place for when the inevitable happens, keep reading. You’re in the right place, and choosing Invision could be the smartest business decision you make today.
Once your business hits a level where ongoing IT support is required to maintain an efficient and secure IT infrastructure, you have two options for obtaining it. One, you recruit, hire, train and retain an on-staff technician. Two, you create a relationship with an outsourced IT support firm with experienced technicians who work on demand. When it comes to finding “outsourced IT support near me,” how near you should it really be?
Outsourced IT Support Near Me, Meaning You Really Want Someone Down the Hall and on Payroll
If your business’s IT infrastructure, security and support requirements warrant hiring an in-house IT expert, then you should expect to gain certain advantages in exchange for this person’s salary. Of course, keeping the job hinges on learning your company’s IT solutions, equipment, software and more, as well as how to troubleshoot and fix any and everything that could possibly go wrong.
Perhaps more importantly, you should be able to rely on your in-house IT expert to keep your business’s technology humming along, even when it means knowing when you’ve outgrown current systems and upgrading or switching to new tech solutions. Obviously, it is a lot of responsibility for an employee, so finding the person with the right mix of experience could take some time.
Keep in mind even businesses with IT support on staff, can get backlogged. IT support for employees is prioritized, leaving less time for ensuring security updates are done and staying current on emerging technology that could improve your operations. Not to mention, your IT person will take vacations, get sick, have family emergencies—in other words, be human.
Outsourced IT Support Near Me, Meaning on Speed Dial, Available On-Site or Remote Whenever You Need
There is peace of mind having an IT support person down the hall and on payroll. But this person is human and can be expensive when you add up salary, benefits, etc. Outsourced IT support provides the same peace of mind without the salary or dedicated office space. And, for some businesses, it makes much better sense to have outsourced IT support on speed dial, available on-site or remote whenever you need, not when they’re done with other tasks, feeling better or back from vacation.
Other benefits include having the brainpower of a team of IT support experts troubleshooting and fixing your IT issues and the experience the technician brings from working with other companies that can evolve your business. For example, another client has a wonderful, efficient, secure network setup. Maybe you don’t, but you don’t know it. Your outsourced IT support brings new ideas and solutions proven to work in other environments to yours.
Outsourcing IT support can be a cost-savings move. As you well know, employees are expensive. Recruiting costs are high, not to mention salaries, benefits, time off, training, and heaven forbid, doing it all over again when the employee leaves.
Our outsourced IT support plans are fully customizable and scalable, which gives our business clients the support they need. The costs are fixed, allowing you to budget accordingly. Plus, with three levels, there is a support level perfect for your needs with the flexibility to handle whatever arises.
NetMedic is On-Site IT Support for Occasional Glitches
NetMedic is perfect if your company needs occasional IT support. It’s an on-demand service that puts a technician on-site when you need efficient diagnosis and network or server repair as part of your managed IT services. NetMedic outsourced IT support frees up the time you’d normally spend dealing with internet, server and network problems so employees can get back to work.
NetTuneUp is Preventative Server Maintenance and Remote IT Support
NetTuneUp prevents a network-wide epidemic of catastrophic proportion or handles occasional system hiccups. It is perfect for small networks that may not require regular on-site maintenance, but need preventative work to remain up and running, and secure.
NetTuneUp combines preventative IT support with the flexibility of remote support, letting us manage your server via the internet. Once a month, an Invision technician will connect to your server and perform our 50-point server maintenance checklist. We’ll alert you to potential problems before they occur, and offer a proactive solution when necessary.
NetServ is Top-Tier Service and Maintenance for Demanding Networks
NetServ is designed for companies that require frequent IT service and a higher level of attention. Network maintenance service is performed on a weekly or bi-weekly basis. In addition to the benefits of a professionally maintained network, the NetServ Agreement includes:
- Regularly scheduled visits
- Reduced rates for NetServ clients
- No travel charges
- Your very own assigned, highly-trained IT technician
- 50-point NetServ checklist that helps diagnose issues early to keep servers operating smoothly
- Regular workstation maintenance and updates
- No additional charge for after-hours work
Get in touch with Invision to discuss your custom outsourced IT support solution. We’re a local managed IT services company that provides world-class technical support but will never ask for a vacation or call in sick.
