Service Model & Pricing

Most providers charge a flat fee whether you need them or not. We don't. You get a monthly system check, then support billed to what you use. Plus, our local team actually answers the phone.

IT services page header image

How Invision’s IT Support Model Compares

Invision checks your systems monthly and bills additional IT support based on actual use. Here's how our approach compares with a flat-fee managed service provider (MSP) model.

How You're Billed

Invision

Support costs reflect how much help you use. You are not pushed to buy a set number of user seats.

Flat-Fee MSP Model

A fixed monthly retainer stays the same regardless of how much support you use.

What You Get

Invision

A monthly check of essential systems, with additional IT support billed as needed.

Flat-Fee MSP Model

A package of support services and tools. Check the agreement for exclusions, usage limits and tools you may not need.

What Support Feels Like

Invision

Our local team prioritizes urgent issues and explains next steps in plain English. Many issues are resolved on the first call; more involved work comes with realistic timelines. After-hours support is available to ongoing clients.

Flat-Fee MSP Model

Response priorities, escalation procedures and after-hours coverage depend on the provider’s service agreement. Ask how urgent issues are handled and who will help you.

Tools and Buying Decisions

Flat-Fee MSP Model

We recommend hardware, software and subscriptions that fit your systems and goals. We explain subscription and license options before purchase, then help with setup and support.

Flat-Fee MSP Model

Tools may come in a standard bundle. Check which products are required, whether they fit your business and what costs fall outside the monthly fee.


Case studies section icon

Case Studies

Successfully helped a client reduce their monthly IT bill from $18,000 to $2,000. On average, clients save money by switching to Invision from managed services providers.

Client testimonial icon showing a five-star review on a monitor

Testimonials

"Our trusted IT support for many years. Can't say enough about our confidence in the IT support we receive from Invision." P. Weber


Ready to Simplify IT?

Tell us about your environment and what’s getting in the way. We’ll respond quickly with next steps.

Contact Us

This field is for validation purposes and should be left unchanged.